1. Introduction

Welcome to UK Wide Payments Ltd ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms.

UK Wide Payments Ltd is registered in England and Wales under company number 14357537. Our registered office is at Unit 4, Westmill Street, Stoke-on-Trent, Staffordshire, ST1 3EL.

2. Services

We act as an independent sales agent for Worldpay payment processing services. Our services include:

Facilitating merchant applications for payment processing
Providing information about payment solutions
Offering support during the onboarding process
Providing ongoing customer support

The actual payment processing services are provided by Worldpay, and separate terms and conditions will apply to your merchant agreement with Worldpay.

3. Eligibility

To use our services, you must:

Be at least 18 years old
Be authorised to enter into agreements on behalf of your business
Operate a legitimate UK-based business
Provide accurate and complete information during the application process

4. Application Process

When you submit an application through our website or via our Worldpay onboarding link:

We will review your application and may request additional information
Your application will be submitted to Worldpay for approval
Worldpay reserves the right to accept or decline any application
Approval is subject to credit checks and compliance requirements

5. Fees and Pricing

Pricing for payment processing services is determined based on your business type, transaction volume, and other factors. All fees will be clearly communicated in your merchant agreement with Worldpay before you commit to the service.

We do not charge setup fees for our introduction and onboarding service.

6. Merchant Agreement

Upon approval, you will enter into a separate merchant agreement with Worldpay. That agreement will govern:

Transaction processing terms
Fee structures and charges
Settlement timing
Dispute and chargeback procedures
Contract duration and termination

7. Prohibited Activities

You agree not to:

Use our services for any illegal or fraudulent activities
Process payments for prohibited business types as defined by Worldpay
Provide false or misleading information
Attempt to circumvent security measures
Engage in money laundering or terrorist financing
Process transactions that violate card network rules and regulations

8. Data Protection and Privacy

We are committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of UK Wide Payments Ltd or our licensors and is protected by UK and international copyright laws.

You may not reproduce, distribute, or create derivative works from our content without our express written permission.

10. Website Use

You agree to use our website only for lawful purposes and:

Not to use the website in any way that breaches applicable laws
Not to transmit any harmful code, viruses, or malicious software
Not to attempt to gain unauthorised access to our systems
Not to interfere with the proper functioning of the website

11. Limitation of Liability

To the fullest extent permitted by law, UK Wide Payments Ltd shall not be liable for:

Any indirect, incidental, special, or consequential damages
Loss of profits, revenue, or business opportunities
Data loss or corruption
Any issues arising from your merchant agreement with Worldpay
Service interruptions or website downtime

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless UK Wide Payments Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your breach of these Terms
Your violation of any laws or regulations
Your use of our services
Any false or misleading information you provide

13. Termination

We reserve the right to suspend or terminate your access to our services at any time if:

You breach these Terms
We suspect fraudulent or illegal activity
We are required to do so by law or regulation
Your merchant agreement with Worldpay is terminated

14. Disclaimers

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee:

That our services will be uninterrupted or error-free
The accuracy or completeness of information on our website
That your application will be approved by Worldpay
Specific transaction processing times or settlement speeds

15. Third-Party Links

Our website may contain links to third-party websites, including the Worldpay onboarding portal. We are not responsible for the content, privacy practices, or terms of service of these third-party sites.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and UK Wide Payments Ltd regarding the use of our website and services.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@ukwidepayments.com
Phone: 01782 873547
Address: Unit 4, Westmill Street, Stoke-on-Trent, Staffordshire, ST1 3EL

Business hours: Monday to Friday, 9:00 AM - 5:00 PM GMT