1. Introduction

UK Wide Payments Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are registered in England and Wales under company number 14357537. Our registered office is at Unit 4, Westmill Street, Stoke-on-Trent, Staffordshire, ST1 3EL.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and business details when you contact us or apply for our services.
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use the information we collect to:

Process your enquiry and provide our services
Communicate with you about your application or account
Improve our website and services
Comply with legal obligations
Send you marketing communications (with your consent)

4. Data Sharing and Third-Party Processors

We may share your information with:

Worldpay: Our payment processing partner, to facilitate merchant onboarding and services.
Vercel: Our website hosting provider.
Professional advisers: Including lawyers, bankers, auditors, and insurers.
Regulatory authorities: When required by law.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

6. Your Rights Under UK GDPR

Under UK data protection laws, you have the right to:

Access your personal data
Rectify inaccurate personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent at any time

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way.

8. Cookies

Our website uses cookies to distinguish you from other users. Please see our Cookie Policy for details.

9. International Data Transfers

Your data may be transferred to, stored, and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@ukwidepayments.com
Phone: 01782 873547
Address: Unit 4, Westmill Street, Stoke-on-Trent, Staffordshire, ST1 3EL

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.